This privacy policy sets out how OGS Wales uses and protects any information that you give OGS Wales when you use this website.

OGS Wales is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

OGS Wales may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2016.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

  • Mr and Mrs John - Burry Port

    We have had a new boiler installed by Owen's Gas Services. Owen and Brady work was to a high standard. They were efficient and professional. It took one day to install and cleared away any mess.Highly recommended.
  • Keith Lewis - Burry Port

    Owen has looked after the plumbing and gas on my rental properties ever since he started in 2009. He has been totally reliable, and I can trust his work in particular I can rely on him to fit jobs in for me and come running if there's and an emergency.
  • Thomas Badger - Llwyn yr Eos, Llanelli

    I had OGS out for a boiler change recently and the boys did a brilliant job. The quality of the work was superb and they showed great professionalism and pride in the job in hand. I would definitely recommend OGS
  • Vicky Brown - Chandlers Yard, Burry Port

    Owen has been servicing my heating system for 5 years and always gives great service. He is very flexible and and an efficient and tidy worker. He responds quickly to emergencies. Always polite and helpful.
  • Terry - Maes y Capel, Pembrey

    I have always had excellent service from Owen at O.G.S. He is friendly, trustworthy, flexible and the quality of his work is to a high standard.
  • Roy Lloyd - Dan y Lan, Pembrey

    We have used Owen for the last few years, he has installed a new boiler and added new radiators for us. We have found him to be very efficient, polite and punctual. I would have no hesitation in recommending his services.
  • Dai Tanner - Dol y Coed, Burry Port

    We have been using OGS for gas servicing and plumbing jobs for several years and we have always found Owen to be reliable, professional, competent, friendly and polite. He ticks all the boxes - highly recommended!
  • Peter Lewis - Sea View Terrace, Burry Port

    May I take this opportunity to thank you for the work that you have carried out at my home. The work that was done was very neat it was checked before you left and the site was left very clean and tidy. Again thank you very much.
  • Micheal - Heol y Plans, Fforest SA4

    A first class job by a professional who is efficient, very competent and a pleasure to deal with. Highly recommended!
  • Mr and Mrs John - Burry Port
  • Keith Lewis - Burry Port
  • Thomas Badger - Llwyn yr Eos, Llanelli
  • Vicky Brown - Chandlers Yard, Burry Port
  • Terry - Maes y Capel, Pembrey
  • Roy Lloyd - Dan y Lan, Pembrey
  • Dai Tanner - Dol y Coed, Burry Port
  • Peter Lewis - Sea View Terrace, Burry Port
  • Micheal - Heol y Plans, Fforest SA4

 

 

Check a trade approved for Llanelli Boilers

OGS has joined checkatrade.com to allow our customers to share their experiences and reviews of my company and its workmanship, checkatrade.com has checked all our insurance and registrations like Gas Safe. We also have been interviewed by check a trade to ensure our identity and paperwork is all in order. Checkatrade.com is a completely free service for the consumer to use. If we have done work for you we invite you to please share a review on checkatrade using the link: www.checkatrade.com/ogs/

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